Business, Brains & the Bottom Line

Ep. 110: Cijoy Olickal and GM Pilot Save Big with Smart Workforce Management

Paul Di Liegro Season 5 Episode 110

Join us as we dive into the transformative journey of Cijoy Olickal, COO of GM Pilot, who brings his impressive tech leadership background to tackle one of the restaurant industry’s biggest challenges: labor inefficiency. In this episode, Cijoy explains how GM Pilot helps large restaurant chains cut unnecessary wage expenses by identifying bad actors, highlighting high performers, and ultimately fine-tuning workforce schedules for peak performance. With a unique three-phase approach and a free, in-depth analysis of historical labor spending, GM Pilot shows how restaurants can save significantly while improving customer satisfaction. Tune in to explore the cutting-edge approach to labor management that’s reshaping the restaurant industry.